FM Gifts has a 30 day money back guaranty. In order to receive proper credit on your return, please contact us for a RA# at Once you receive an RA# via email; all items must be returned within 7 days of receiving the RA#. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA# or without the RA# on it, a restocking fee will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer.

FM Gifts ships all orders VIA UPS Ground.