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3 day return/exchange policy. Unless the wrong item is shipped or damaged, Buyer is responsible for return shipping costs. Items that must be reshipped will be billed the additional shipping charges. Contact us if you receive a damaged mannequin using the messaging system or by email at customer.service at amt-mannequins. com
Items ship within 1 business day of cleared payment. Mannequins are shipped using Fedex Ground/Home Delivery with signature required. You will receive a tracking number by email. Make sure you have your current email listed so you receive the notification and provide a phone number in the event Fedex has delivery problems.
Wigs are sent via USPS First Class mail. If wigs are purchased at the same time as the mannequin, we can ship them inside the mannequin box and waive the normal shipping charge.
Bulk buyers: We have shipping facilities in California, Calgary Canada, and Cologne Germany to accommodate your orders. Our new facility in St. Louis will be ready soon.
Wigs are sent via USPS First Class mail. If wigs are purchased at the same time as the mannequin, we can ship them inside the mannequin box and waive the normal shipping charge.
Bulk buyers: We have shipping facilities in California, Calgary Canada, and Cologne Germany to accommodate your orders. Our new facility in St. Louis will be ready soon.
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