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Returns will be accepted only with a Return Authorization Number (RAN) up to 14 business days from receipt of goods. For RAN, please include your name, address, phone number, order number, and the item ordered
Returned items in their original condition, including the original sculpture packaging (the box and foam) and also return in an outer carton. You can reuse the shipping carton we used to ship the item. We suggest you use a traceable shipping method for all returned items. Refunds will be issued after the item has been inspected
Shipping and handling charges are not refundable. All returns will incur a 10% restocking fee. The customer is responsible for all shipping and handling charges.
PERSONALIZED GIFTS - NO REFUNDS
Returned items in their original condition, including the original sculpture packaging (the box and foam) and also return in an outer carton. You can reuse the shipping carton we used to ship the item. We suggest you use a traceable shipping method for all returned items. Refunds will be issued after the item has been inspected
Shipping and handling charges are not refundable. All returns will incur a 10% restocking fee. The customer is responsible for all shipping and handling charges.
PERSONALIZED GIFTS - NO REFUNDS
We ship daily, Monday-Friday. All orders are processed and shipped within 48 hours from the time the order is received and cleared in our paypal account. If an order is placed on Saturday or Sunday your order will be shipped on Tuesday since Monday will be the actual processing day. We will provide the less expensive shipping method.
