IF ITEM IS DAMAGED WHEN IT GETS TO YOU, MEANING BROKEN, CHIPPED OR CRACKED, NOTIFY ME WITHIN NO MORE THAN 3 DAYS. ITEMS ARE TO BE RETURNED TO ME JOLENE TAYLOR IN ORIGINAL SHIPPING PACKAGE WITHIN 7 DAYS. YOU WILL GET A REFUND FOR PRICE OF ITEM OR A REPLACEMENT. YOU MUST PAY THE POSTAGE TO HAVE ITEM RETURNED. POSTAGE TO RETURN ITEM WILL NOT REFUNDED, AS I HAVE TO ALSO PAY POSTAGE AGAIN TO RETURN ITEM. YOU MAY ASK FOR A REPLACEMENT, THEREFORE NO REFUND WILL BE SENT. HOWEVER, I STILL NEED THE ITEM RETURNED TO ME. ONCE THAT HAPPENS AND I RECEIVE IT, I WILL ISSUE REFUND ON ITEM PRICE THAT YOU PAID, OR HAVE A REPLACEMENT SENT BACK TO YOU.

SOON AS PAYMENT IS RECEIVED FOR ITEM, IT WILL BE MAILED WITHIN 3 BUSINESS DAYS. IF I FORESEE IT CAN'T GET THERE SOONER, I WILL LET YOU KNOW. IF SENDING A CHECK, IT MUST CLEAR MY BANK BEFORE ITEM CAN BE SENT. IF YOU ARE USING PAY PAL PLEASE BE SURE YOUR CORRECT ADDRESS IS LISTED WITH THEM. DURING HOLIDAYS EXPECT A LONGER TIME TO MAIL ITEM.  ALSO ORDER EARLY IF YOU WANT ITEM FOR A GIFT OR FOR A HOLIDAY.