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Software/Video Game Return Policy
It is the customer's responsibility to verify system compatibility before purchase. For tech questions of a product, please contact the software publisher.
14 Days replacement for defective items with no additional cost to you. Replacement item will be sent to you at no charge if stock is available, otherwise a refund will be issued.
Non-defective returned items are subject to a 15% restocking fee and shipping charges are not refundable. In the unfortunate event that we ship the wrong item, we will reship your order at no additional cost to you.
It is the customer's responsibility to verify system compatibility before purchase. For tech questions of a product, please contact the software publisher.
14 Days replacement for defective items with no additional cost to you. Replacement item will be sent to you at no charge if stock is available, otherwise a refund will be issued.
Non-defective returned items are subject to a 15% restocking fee and shipping charges are not refundable. In the unfortunate event that we ship the wrong item, we will reship your order at no additional cost to you.
Our General Order Policy is to process and ship your order within 2-3 business days after notification of your order. We promised to professionally pack your order, provide shipping information to you including carrier, service and tracking information.
In the unlikely event the item you order is out of stock at time of the order, we will contact you promptly giving you the option to wait for the item to be restocked or to cancel the order and receive a full refund.
In the unlikely event the item you order is out of stock at time of the order, we will contact you promptly giving you the option to wait for the item to be restocked or to cancel the order and receive a full refund.
