We do not accept returns on perishable items. You cannot return items that you do not like in taste or package shape. Items that have been opened can not be returned. Shipping and handling charges are NOT refundable. Returns may be subject to a 20 % restocking fee. We do not reship orders that are returned to us by the carrier due to it being undelivered and do not ship to a different address other than the shipping address associated with an order. However, mistakes happens so please contact us as soon as possible if you have any problems, concerns or questions. First, contact us by email where you should explain your issue, send as much information as possible including photos. Do not throw away package or products.

We ship our products via the USPS. We combine shipping if you order more then one item, or multiple pounds of one particular item. Flat rate shipping is $17 per order. All orders are vacuum sealed and packaged with gel-ice packs to keep cool during shipping. If you order multiple quantities of the same item we may send them as one piece (in this case we consider weight of your product) unless you have specified differently. Orders are shipped to all addresses on Mondays,Tuesdays, Saturdays. After receiving your order we individually make the decision on your shipping day. This is to insure freshness. If shipped after a certain day there is a chance your order will sit in a terminal over the weekend.