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Many items can be returned within 30 days under the following conditions:
1. Item must be returned in new, salable condition in the original packaging.
2. 25% restocking fee applies.
3. Buyer is responsible for shipping.
4. A Return Authorization number must be obtained from XS Medical prior to returning an item in order to receive credit.
Certain items cannot be returned due to hygiene reasons, even if they have not been opened. Please call or email us if you have a question about a specific product.
1. Item must be returned in new, salable condition in the original packaging.
2. 25% restocking fee applies.
3. Buyer is responsible for shipping.
4. A Return Authorization number must be obtained from XS Medical prior to returning an item in order to receive credit.
Certain items cannot be returned due to hygiene reasons, even if they have not been opened. Please call or email us if you have a question about a specific product.
Most items ship the same day or next day from the manufacturer's warehouse. Please call or email us if you have questions about a specific item.
